My Park Tickets Refund Policy

Refund Policy

At My Park Tickets, we understand that plans can change and aim to provide our customers with the utmost flexibility. Our refund policy ensures you can shop confidently, knowing your purchase is protected.

100% Refund Guarantee

We offer a 100% refund on all unused tickets within one year of purchase. If your plans change or you cannot use your tickets for any reason, simply return them to us within one year from the date of purchase, and we will process a full refund—no questions asked.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Customer Service: Contact our customer service team via email at or at +1 (407) 337-5311. Provide your order number and the reason for your refund request.
  2. Return Unused Tickets: Ensure that your returning tickets are completely unused. Partial use of tickets disqualifies them from a full refund.
  3. Refund Processing: Once we receive the unused tickets, we will process your refund within 7-10 business days. The refund will be issued using the original payment method.


  • Used or Partially Used Tickets: Tickets that have been used, even partially, are not eligible for a refund.
  • Lost or Stolen Tickets: Unfortunately, we cannot refund lost or stolen tickets. Please handle your tickets with care.

Contact Us

If you have any questions about our refund policy or need assistance with your purchase, our customer service team is here to help.

  • Email:
  • Phone: +1 (407) 337-5311


About My Park Tickets

My Park Tickets is an authorized seller of all Orlando attraction tickets, offering great discounts on theme park tickets. We pride ourselves on excellent customer service and transparency, with no hidden fees. Purchase your tickets through us and enjoy a hassle-free experience and great savings.

Thank you for choosing My Park Tickets. We look forward to helping you create unforgettable memories at Orlando’s top attractions!